Packages are generally dispatched the same day if placed prior to 2pm or the next working day after receipt of payment. They are shipped via Royal Mail or for large orders we will use a courier service of our choice.
When you place your order you can leave a note (leave in porch etc), we will do our best to pass this on to your postman but unfortunately cant guarantee they will read it!
We use the Royal Mail 48 service meaning they generally arrive within 2 working days after dispatch (but can take up to 5).
To try and make our charges transparent and simple and taking into account customer feedback we have no minimum order.
The more boxes you buy the cheaper the postage charge.
UK Postage Charges
0 - 3 Boxes - £3.00 postage.
4 - 5 boxes - £2.40 postage.
6 - 9 boxes - £1.90 postage.
10+ boxes - FREE.
Boxes are amply sized and your items are well-protected.
European Postage - flat fee £6.50 per parcel up to 10 boxes.
If your country is not listed or you would like to purchase more than 10 boxes please use the contact us page.
If your item is damaged, or you are unhappy with our products our official returns policy in our Terms & Conditions is 21 days. Please use the contact us page to advise us if you wish to return any of our products.
All our products have a 21 day money back guarantee. All of our pods come in boxes of ten capsules, as the pods are sealed in a foil bag, we can only refund any unopened boxes. You are responsible for returning the goods to us if requested. We will provide you with a refund within 30 days. The refund will be made by bank transfer or by crediting your card via Paypal. The refund will cover the goods but not post and packing.